Personal Banker (Retail Banking)

Location: Miami Gardens, Florida, United States; in-office position

Company

hirify.global is a retail banking organization focused on customer financial wellbeing, relationship growth, and accessible banking services.

What you will do

• Acquire and deepen branch customer relationships through proactive sales and service activities.
• Identify customer needs and position appropriate banking solutions to improve financial wellbeing, revenue, and loyalty.
• Conduct outbound calls, service-to-sales conversations, appointment setting, teller interactions, and lobby engagement.
• Educate customers on financial transaction options and use banking technology, tools, and resources.
• Resolve customer problems using product and procedural knowledge while managing risk and following established policies.
• Support daily branch operations with accuracy and efficiency.

Requirements

• Typically 3+ years of related experience or relevant product knowledge.
• An associate degree or equivalent experience; a comparable combination of education, certifications, and experience may be considered.
• Knowledge of banking products, retail lending, prospecting, selling, and customer needs.
• Strong communication, customer service, problem-solving, and prioritization skills.
• Must work in the Miami Gardens, Florida branch environment.
• hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice to have

• Spanish-speaking ability.
• Experience building client loyalty and identifying sales opportunities.

Culture & Benefits

• Inclusive, supportive in-office workplace focused on customer service and employee contribution.
• Medical, prescription, dental, and vision coverage options, including a Health Savings Account feature.
• 401(k) with company match, pension, stock purchase plans, and insurance protections.
• Paid holidays, vacation time, parental leave, wellness programs, and educational assistance.
• Additional support may include dependent care, backup child and elder care, adoption, surrogacy, and doula reimbursement.