Assistant Manager - Optical (Optical Retail)

Location: 4674 Lebanon Pike, Nashville, TN 37076, United States

Company

hirify.global, part of National Vision, operates optical retail stores providing eyewear and vision-related customer services.

What you will do

• Monitor profit, sales, performance goals, and store P&L reporting.
• Oversee eyeglass department efficiency, quality standards, remakes, and compliance with operational policies.
• Deliver excellent customer service and ensure associates meet service standards.
• Supervise and motivate opticians, contact lens sales associates, and reception staff where applicable.
• Coordinate promotions, advertising, visual merchandising, and communication with store, district, and corporate leadership.
• Support staffing forecasts, recruiting, selection, retention, and day-to-day store operations.

Requirements

• Optical sales experience.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication skills.
• Exceptional customer service and organizational skills.
• Ability to analyze financial reports and solve problems of varied scope.

Nice to have

• Supervisory experience.
• Relevant licenses or credentials where required by state law.

Culture & Benefits

• Health and dental insurance.
• 401(k) retirement savings and flexible spending account.
• Paid time off, company holidays, and parental leave.
• Employee eyewear discount and overtime pay when applicable.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.
• Competitive pay and bonus opportunities.