10 часов назад
Field Operations Agent (Hospitality)
22 - 23$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Field Operations Agent (Hospitality): Supporting short-term rental operations in the Poconos through property inspections, supply management, guest support, and routine maintenance with an accent on field execution, customer service, and property compliance. Focus on traveling between sites, onboarding new homes, coordinating housekeeping dispatch, and resolving operational issues under tight deadlines.
Location: Blakeslee, Pennsylvania, United States; on-site in the designated area
Salary: USD 22–23 per hour, depending on skills and experience
Company
provides technology-enabled short-term rental group experiences across the travel and real estate industries.
What you will do
- Support daily operations for properties in the designated market.
- Inspect properties for compliance with company standards and regulations.
- Maintain inventory and ensure properties have necessary supplies and equipment.
- Respond to guest and homeowner requests through email, calls, text messages, Slack, and tickets.
- Perform minor housekeeping and rental maintenance tasks, including changing linens, moving furniture, replacing light bulbs, troubleshooting Wi-Fi, and assembling products.
- Travel frequently between properties, support new-home onboarding, and oversee housekeeping dispatch when the local market leader is unavailable.
Requirements
- At least 1 year of hospitality or customer-facing experience.
- Basic Microsoft Office skills, including Excel, Word, and PowerPoint.
- Must reside in the designated area and have reliable transportation and a valid driver’s license.
- Must be available to work weekends and holidays with a flexible schedule.
- Ability to spend most working time standing, walking, and driving between properties.
- Ability to bend, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull, and lift more than 25 pounds.
Nice to have
- Salesforce knowledge.
- Additional hospitality or real estate experience.
Culture & Benefits
- Company-sponsored medical, dental, vision, and life insurance.
- Flexible paid time off and paid parental leave.
- Complimentary and discounted stays at properties.
- Pre-tax retirement savings plans through Betterment.
- Fitness, cell phone, and mileage reimbursement.
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