Director, Business Insights & Analytics (Ecommerce)

Location: US Remote - California. Candidates within a one-hour commute of a hirify.global office must work onsite most of the time; remote and hybrid candidates may also be considered. Remote roles may include an onsite interview during the final stages.

Salary: $160,000–$260,000 per year, with potential bonuses, commissions, or other compensation.

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and sales services for collectibles through businesses including PSA, PCGS, Beckett, SGC, and Card Ladder.

What you will do

• Own the Marketplace analytics stack and monitor sellers, buyers, vaulters, GMV, AUM, take rate, LTV, cohorts, liquidity, and conversion funnels.
• Partner with Marketplace GMs and business development leaders to size opportunities, test assumptions, and develop recommendations.
• Coordinate with Product, Engineering, Finance, Operations, and Marketing on a consistent view of Marketplace data.
• Analyze product usage, funnel efficiency, user cohorts, acquisition, attribution, segmentation, and go-to-market investments.
• Define data models and infrastructure requirements with Central Data, Engineering, and Product teams.
• Support fraud analysis, recurring insights, ad hoc analysis, Board and executive reporting, and bidding engine logic.

Requirements

• 7–10+ years of experience using data for analysis and business insights, ideally in marketplaces, fintech, or ecommerce.
• Ability to write SQL queries, work with large datasets, build data abstractions, and create stakeholder deliverables in Tableau, Mode, or Lightdash.
• Experience leading, mentoring, and managing a lean team of analysts.
• Strong business acumen, structured problem-solving, hypothesis testing, and recommendation-building skills.
• Ability to communicate effectively with business leaders, analysts, engineers, and technical partners.
• U.S. work authorization is validated through e-Verify.

Nice to have

• Experience building data pipelines with dbt.
• Familiarity with collectibles or alternative-asset markets.

Culture & Benefits

• Medical, dental, and vision insurance for full-time employees.
• Fertility, commuter, educational assistance, and competitive 401(k) matching benefits.
• Flexible paid time off and ten company-paid holidays for eligible employees.
• Employee discounts on select grading services.
• Flexible schedules, team celebrations, holiday events, and team-building activities.

Hiring process

• Video interviews require cameras to be on unless an accommodation is needed; some steps may take place by phone.
• Remote candidates may be asked to participate in an onsite interview during the final stages.