Procedure Analyst (Healthcare)

Location: Remote within the United States; hiring is available in Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, or Wisconsin.

Salary: $48,400–$72,600 nationally; $55,200–$82,800 in higher-cost markets including Western Washington and Alaska.

Company

hirify.global works to improve healthcare outcomes and customer experiences through health insurance and related services.

What you will do

• Create, edit, proofread, revise, and maintain corporate and departmental policies, technical procedures, and related documentation.
• Recommend solutions for procedure-related process and workflow issues and advise on taxonomy, style guides, and content standards.
• Assess procedure and project requests, identify impacted areas, and establish communication links.
• Analyze state and federal mandates, contract changes, and corporate communications for their impact on procedures.
• Facilitate cross-functional work groups, support project activities, and report procedure and project status.
• Perform ad hoc analysis and system testing to validate procedures.

Requirements

• High school diploma or GED required.
• Two years of Premera experience, including at least one year developing organizational procedures, or three years of experience developing organizational procedures.
• Experience creating clear, consistent documentation for internal end users.
• Ability to analyze complex information, support project work, and communicate clearly.
• Ability to perform sedentary work and keyboard regularly, with or without reasonable accommodation.

Nice to have

• Bachelor’s degree or certificate/coursework in business writing, technical writing, or journalism.
• Operations, healthcare, technical writing, Web/Internet/HTML, business redesign, or continuous improvement experience.

Culture & Benefits

• Medical, vision, and dental coverage with low employee premiums.
• Life and disability insurance, a 401(k) employer match, and a pension plan vested after three years.
• Generous paid time off, wellness resources, counseling, stress management, and mindfulness programs.
• Tuition assistance for undergraduate and graduate education.
• Employee recognition programs and opportunities for professional development.