6 дней назад
Operations Solutions Manager (Gaming)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Operations Solutions Manager (Gaming): Developing and scaling global operational solutions, tools, and processes for PlayStation digital-at-retail sales with an accent on project roadmaps, partner enablement, regional alignment, and data-driven commercial planning. Focus on coordinating launches across internal teams and external partners, analyzing operational impact, managing dependencies and SLAs, and driving continuous improvement through KPIs and retrospectives.
Location: Hybrid working within Flexmodes; flexible hours are required to support global operations, with approximately 5–10% domestic and international travel.
Company
develops the PlayStation hardware, network services, digital content, and entertainment experiences.
What you will do
- Lead and contribute to global and regional operational solutions supporting PlayStation Store and Services sales through digital-at-retail channels.
- Own project roadmaps, prioritize initiatives, analyze dependencies and customer impact, and align execution with long-term commercial strategies.
- Represent Digital Programs throughout project launches, including requirements gathering, regional variance analysis, UAT, post-mortems, and stakeholder communication.
- Collaborate with Product Management, Program Management, engineering, publishers, integrator partners, and other stakeholders to deliver market and product expansion initiatives.
- Negotiate operational terms and SLAs, monitor delivery against agreements and specifications, and manage partner relationships.
- Lead KPI-based retrospectives and communicate improvement opportunities across Digital Programs, business operations, product, and engineering.
Requirements
- 5+ years of experience in the digital industry across product management, project management, business operations, sales operations, and/or commerce.
- Experience working in a global capacity across multiple countries and time zones.
- Strong commercial, analytical, planning, communication, collaboration, negotiation, and problem-solving skills.
- Ability to interpret business data, develop market strategies, prioritize initiatives, and connect operational improvements to market performance.
- Proficiency with global operations and collaboration tools, Microsoft Office Suite, G Suite, Confluence, Slack, and Microsoft Teams.
- Ability to work flexible hours for global business operations and travel approximately 5–10% domestically and internationally.
Nice to have
- Experience in the gaming industry.
- Experience with digital content distribution and retail commerce solutions.
Culture & Benefits
- Hybrid working through Flexmodes.
- Discretionary bonus opportunity.
- Private medical insurance and dental scheme.
- 25 days of holiday per year.
- On-site gym, subsidized café, free soft drinks, bar, cycle garage, and showers.
- Background checks are conducted at the offer stage for new employees.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →