Title Specialist

Location: Livingston, Louisiana, United States; onsite field office environment

Salary: $18 per hour

Company

hirify.global, through IAA, operates a global marketplace for damaged, total-loss, and low-value vehicles and provides vehicle remarketing, auction, and transaction services.

What you will do

• Review and process title documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and prepare vehicles for sale.
• Complete applications to transfer vehicle title ownership and enter title information into the operating system.
• Communicate with customers, vehicle owners, and internal or external partners by phone, email, mail, and direct contact.
• Resolve documentation discrepancies, customer questions, complaints, and title-transfer issues.
• Maintain confidentiality, follow records-retention procedures, and report policy violations.

Requirements

• 1–2 years of state or national title-processing experience.
• 2–3 years of knowledge of title and salvage-title requirements.
• Knowledge of customer database maintenance and clerical documentation processes.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to work onsite in Livingston, Louisiana, United States.
• Must be legally entitled to work in the United States.

Culture & Benefits

• Medical, dental, vision, and basic life insurance.
• 401(k) plan with a 100% company match on the first 4% contributed.
• 15 days of paid time off annually.
• Work is performed under established procedures and close supervisor direction.
• Work environment emphasizes responsibility, accountability, integrity, and execution.