Processing Specialist

Location: New Castle, Pennsylvania (on-site), including the Greater New Castle region and nearby communities in Pennsylvania and Ohio.

Salary: $19.00–$21.00 per hour; standard workweek of 40 hours.

Company

EPIC Insurance Brokers & Consultants is a rapidly growing insurance brokerage founded in 2007, with more than 3,000 employees and over 60 offices across the United States. The Treloar & Heisel division serves dental and medical professionals with tailored insurance solutions.

What you will do

• Enter prospective client information and insurance applications into databases and relevant software systems.
• Create and send email communications to clients.
• Order and track medical requirements and medical records.
• Follow up with clients and advisors regarding outstanding items.
• Finalize insurance policies in the database and forward documentation to insurance companies.
• Provide backup phone support to the receptionist and manage filing.

Requirements

• High school diploma required.
• Superior attention to detail and ability to multitask in a fast-paced environment.
• Strong Microsoft Office skills, especially Outlook and Word.
• Familiarity with Google Drive, Google Sheets, and Google Docs.
• Ability to work on-site in the New Castle, Pennsylvania region.

Culture & Benefits

• 40-hour standard workweek with paid time off, 12 company-observed holidays, and four early-close days.
• Paid parental, pregnancy disability and bonding, and donor leave options.
• Medical, dental, vision, wellness, employee assistance, and 401(k) matching benefits.
• Pet insurance, identity theft and fraud protection, legal planning, family planning, and menopause and midlife support.
• Mentorship, tuition reimbursement, leadership development, employee recognition, and employee resource programs.
• Collaborative and inclusive work culture focused on teamwork, trust, growth, and results.