Accommodation Specialist

Location: Chattanooga, Tennessee, USA

Salary: $40,000–$75,600 per year

Company

hirify.global is a Fortune 500 provider of employee benefits and service solutions, supporting more than 39 million people through a workforce of approximately 10,000 employees.

What you will do

• Manage daily absence operations, including case management, documentation, leave-status tracking, and compliance.
• Review medical certifications and related information to assess eligibility for workplace modifications and recommend appropriate accommodations.
• Generate communications and determine leave statuses under FMLA, state regulations, and client-specific corporate leave policies.
• Coordinate with employers, employees, physicians, third-party administrators, legal teams, and internal disability and clinical resources.
• Identify and resolve operational issues, escalate complex cases, and support process improvements, program implementations, and system updates.
• Track accommodation decisions and documentation while supporting return-to-work and stay-at-work plans.

Requirements

• Bachelor’s degree or equivalent relevant business experience.
• One year of experience in disability management, leave management, workers’ compensation administration, clinical or vocational rehabilitation, disability case management, or human resources is preferred.
• Basic understanding of FMLA, ADA, and state leave laws, with the ability to apply established procedures to routine cases.
• Ability to review medical and absence documentation, maintain accurate records, and meet deadlines within defined protocols.
• Strong communication, discretion, adaptability, and collaboration skills when working with employees, employers, vendors, physicians, and internal partners.
• Proficiency with standard tools for tracking, documenting, and managing case diaries.

Culture & Benefits

• Inclusive culture with a focus on diversity and professional development.
• Performance-based incentive plans and career advancement opportunities.
• Health, vision, dental, short- and long-term disability coverage, and mental health support.
• Paid time off, including paid volunteer time, plus tuition reimbursement and student loan repayment options.
• 401(k) contributions of up to 9.5% under the applicable plan terms.
• Flexible work environments; existing internal remote employees are eligible to apply.