3 часа назад
Account Manager, US (Cloud)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager, US (Cloud): Managing relationships with cloud-driven customers, vendor teams, and internal engineering groups with an accent on customer retention, cloud cost optimization, and identifying workload and revenue opportunities. Focus on resolving support escalations, negotiating long-term commitments, delivering quarterly customer reviews, and translating customer feedback into product priorities.
Location: Remote in the United States; preference for candidates in the Midwest or East Coast.
Company
is a global technology company providing cloud intelligence, cloud management, and professional services for cloud-driven organizations.
What you will do
- Manage relationships, communication, and ongoing engagement across a portfolio of strategic and growing customers.
- Work with cloud vendor sales representatives to identify account growth and new workload opportunities.
- Manage customer support escalations through resolution and negotiate long-term commitments with key stakeholders.
- Deliver quarterly business reviews covering project timelines, cloud spending, and customer feedback.
- Identify cloud cost optimization opportunities and communicate customer insights to engineering and product teams.
Requirements
- 2+ years of experience in account management, customer success, or customer engineering.
- 3+ years of experience at a technology company.
- Strong verbal and written communication skills.
- Technical ability to work effectively with technical teams and build influential relationships.
- Strong operational, administrative, analytical, and detail-oriented skills.
Nice to have
- Experience with AWS, GCP, or other major public clouds.
- Experience in the FinOps ecosystem.
- AWS Cloud Practitioner or Google Cloud Digital Leader certification.
- Additional languages.
Culture & Benefits
- Remote work with flexible scheduling and work-life balance.
- Unlimited vacation and parental leave.
- Health insurance and a home office allowance.
- Employee stock option plan and peer recognition program.
- Professional development stipend and opportunities for personal and professional growth.
- Inclusive workplace focused on diversity, collaboration, entrepreneurship, and continuous learning.
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