Partner Success Manager (Student Transit)

Location: Los Angeles, United States; requires travel around 50% of the time.

Salary: $70,000–$80,000 per year plus variable pay and equity.

Company

Technology company developing transportation solutions to improve mobility and reduce environmental impact.

What you will do

• Build trusted relationships with school district leaders, transportation directors, and transit operators.
• Analyze transit performance data and recommend improvements to routing, student safety, and operational efficiency.
• Lead contract renewals, service expansions, and year-over-year growth across a partner portfolio.
• Collaborate with product, operations, deployment, and marketing teams to represent partner needs.
• Present operational updates and recommendations to school boards, superintendents, and frontline staff.
• Develop success metrics, best practices, and operational playbooks for the Student Transit business.

Requirements

• At least 2 years of client-facing experience in sales, business development, customer success, account management, consulting, or a related field.
• Ability to analyze operational data and translate insights into strategic recommendations.
• Strong written, verbal, and presentation skills.
• Ability to take ownership in a fast-paced, ambiguous, high-growth environment.
• Willingness to travel frequently and lead service launches on the ground.
• Interest in student transportation, education access, and public mobility.

Nice to have

• Experience in transit, education, education technology, or public-sector sales and customer success.

Culture & Benefits

• Health coverage with low-cost dental and vision plans.
• 401(k) with company match and vesting.
• Fully paid parental leave with extended leave options.
• Mental health support, pet insurance, and other wellness benefits.
• 20 days of paid time off annually.