Risk Program Consultant (Enhanced Fraud Services)

Location: Remote-USA; ability to travel as needed, less than 25%; occasional on-site meetings at financial institution locations may be required.

Salary: $75,800–$96,700 annually.

Company

hirify.global is a payments credit union service organization and integrated fintech solutions provider serving more than 4,000 financial institutions across North America.

What you will do

• Lead fraud and risk program relationships with assigned financial institutions and provide servicing oversight for critical initiatives.
• Consult on fraud mitigation strategies, operational gaps, process improvements, reporting, and risk-management solutions.
• Investigate complex cross-channel fraud events and suspicious activity using business records, analytics, and ad hoc risk assessments.
• Conduct root cause analyses, recommend remediation actions, and coordinate execution across clients, hirify.global business units, and Risk Management teams.
• Manage risk-service tickets, inquiries, projects, escalations, client communications, and resolution tracking.
• Deliver training, presentations, executive consultations, and guidance on fraud systems, compliance, regulations, and industry best practices.

Requirements

• Bachelor’s degree in Business Administration or a related field, or an equivalent combination of education and experience.
• At least five years of experience in the financial services industry and four years of professional risk management and/or fraud experience.
• Experience with data analytical tools, fraud mitigation tools, and financial institution systems.
• Strong analytical, quantitative, communication, relationship-building, documentation, and project coordination skills.
• Ability to work flexible hours, including potential 24x7 on-call coverage for risk analytics, compromised card events, and client emergencies.
• This role is currently not eligible for sponsorship.

Nice to have

• Knowledge of multiple payment processing systems.
• Experience with financial institution core processing systems.
• Project management experience.
• Certified Fraud Examiner (CFE) certification.

Culture & Benefits

• Remote-first, flexible work environment with an emphasis on inclusion, belonging, psychological safety, and wellbeing.
• Medical, dental, vision, life, disability, supplemental, and mental health benefits.
• Paid time off, 12 paid holidays, parental and family care leave, and community volunteer time off.
• 401(k) with employer match, HSA contributions, FSA, tuition reimbursement, and wellness programs.
• Equal opportunity employment with reasonable accommodation support for individuals with disabilities.