Correspondence Representative (Medical Billing Mailing Operations)

Location: Remote position associated with Farmington Hills and Livonia, Michigan, and Davenport, Iowa, United States.

Salary: $15.6222–$23.4334 per hour.

Company

hirify.global provides hospital and medical group services, including patient business and revenue operations.

What you will do

• Collect, organize, scan, redact, and index patient, insurance, and billing correspondence in OnBase or a similar document imaging system.
• Sort, date-stamp, and distribute incoming fax, email, and postal correspondence.
• Research returned mail, correct patient names and addresses, and resubmit correspondence for mailing.
• Support large-scale copy and mail production, outgoing correspondence, UB04 printing, and certified medical-record mailing.
• Maintain supplies and inventory for the Patient Business Service Center.
• Prepare correspondence, returned-mail, and document-imaging reports and provide cross-functional support or training as assigned.

Requirements

• High school diploma and at least one year of experience in a hospital, clinic, insurance, managed care, financial services, mailroom, or document imaging environment.
• Data entry speed of 50–60 keystrokes per minute.
• Strong verbal and written communication, organization, accuracy, attention to detail, time management, and problem-solving skills.
• Basic knowledge of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Ability to work independently, operate keyboard and telephone systems, manage changing priorities, and collaborate with colleagues.
• Ability to comply with hirify.global policies, procedures, applicable laws, and regulatory requirements.

Culture & Benefits

• Full-time day-shift schedule with remote work.
• Collaborative, shared-leadership work environment.
• Work is performed in support of accurate and timely patient billing and correspondence services.
• Regulatory certifications and skills-validation competencies are preferred.
• Equal opportunity employment grounded in dignity, inclusion, integrity, and compassionate care.