Group Director of Engagement Strategy (Healthcare)

Location: Hybrid in Chicago, IL; Kansas City, MO; or New York, NY, United States, with teams in the office an average of four days a week.

Salary: $100,000–$230,000 USD annually

Company

hirify.global Health is a global healthcare agency within hirify.global that develops connected brands and customer experiences for healthcare clients, from high science to wellness.

What you will do

• Lead engagement, customer experience, and omnichannel strategy across the full customer journey.
• Connect strategic goals with channel-specific strategies across social, CRM, websites, paid media, apps, and rep-delivered channels.
• Oversee strategy for major and multiple clients while supporting brand development and marketing approaches.
• Build senior client relationships and collaborate with Client Engagement, Medical, Creative, and other strategy disciplines.
• Lead workshops, proposals, measurement strategies, analytics approaches, CX planning, content generation, and presentations.
• Mentor strategists, support team development, identify growth opportunities, and contribute to new-business pitches.

Requirements

• 7–13 years of experience in market research, strategic planning, and customer experience, with a focus on healthcare.
• Experience managing and mentoring teams and developing strategic talent.
• Deep understanding of omnichannel strategy, healthcare marketing, and HCP and DTC marketing dynamics.
• Strong analytical, problem-solving, communication, presentation, and proposal-development skills.
• Experience building senior-level client relationships and managing multiple projects across cross-functional teams.
• Proactive, self-motivated, collaborative approach with the ability to meet deadlines.

Culture & Benefits

• Human First culture focused on inclusion, active listening, creative bravery, and collaboration.
• Full-time benefits including medical, dental, and vision coverage.
• 401(k) match of 100% dollar-for-dollar on contributions up to 5% of salary.
• Paid time off offerings supporting wellness and work-life balance.
• Training, feedback, and growth opportunities through hirify.global and WPP.