Customer Success Sales Advisor

Location: Worcester, UK; hybrid

Company

hirify.global is an ecosystem of online services and hosting brands serving customers across Europe and beyond.

What you will do

• Identify sales opportunities through inbound and outbound customer interactions.
• Recommend products and services that meet customer needs and deliver value.
• Achieve individual and team sales, revenue, and conversion targets.
• Build strong customer relationships through professional, consultative conversations.
• Upsell and cross-sell relevant products and services to existing customers.
• Support social and environmental commitments through sustainable daily practices.

Requirements

• Experience in customer support, ideally in a phone-based role within a commercial or sales-driven environment.
• Strong communication, active listening, and problem-solving skills.
• Ability to build rapport and provide solutions that drive customer success.
• Customer-centric mindset and commitment to exceptional service.
• Ability to work in a fast-moving environment and meet tight deadlines.
• Self-motivation, attention to detail, and teamwork.

Culture & Benefits

• Diverse and inclusive culture built on respect, openness, and collaboration.
• Flexible working opportunities within a hybrid environment.
• Relaxed, collaborative atmosphere with coach-style leadership.
• Enhanced holiday scheme and birthday bonus.
• Focus on sustainability and responsible workplace practices.