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12 дней назад

Field Service Technician (Gaming)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Australia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Field Service Technician (Gaming): Maintaining, repairing, installing, and upgrading gaming equipment at customer sites in Greystanes, NSW, with an accent on diagnostics, preventative maintenance, compliance, and accurate field service reporting. Focus on resolving complex system faults, meeting service-level requirements, and supporting safe operations across multiple venues.

Location: Greystanes, NSW, Australia; on-site work across multiple customer sites

Company

hirify.global develops gaming technology and solutions focused on delivering modern gaming experiences.

What you will do

  • Perform scheduled maintenance, preventative maintenance, break/fix repairs, and system diagnostics on-site.
  • Install, remove, upgrade, modify, and change gaming equipment at customer venues, including outside operating hours.
  • Investigate and resolve complex system faults and complete repairs to restore efficient functionality.
  • Respond to service calls, meet customer expectations and SLA requirements, and collaborate with venue staff.
  • Record service activities, parts usage, inventory, tasks, and returns accurately in field service management tools.
  • Follow WHS, legislative, regulatory, accident, incident, and near-miss procedures.

Requirements

  • Valid Australian driver’s licence required.
  • Ability to acquire and maintain relevant state or territory gaming licences; support is provided.
  • Demonstrated problem-solving, troubleshooting, and fault-finding capabilities.
  • Strong communication skills, a customer service approach, and the ability to work independently across multiple sites.
  • Proficiency with mobile devices and field service applications for real-time reporting.
  • Ability to work weekends and public holidays when required, drive for extended periods, and safely lift or move up to 25 kg.

Nice to have

  • Experience in technical field service, gaming, electronics, or mechanical repair.
  • Familiarity with diagnostic tools, maintenance scheduling, or service coordination.
  • Exposure to WHS systems, compliance environments, or regulated industries.

Culture & Benefits

  • Encouraging, inclusive, and safety-first work culture.
  • Competitive salary and a pay-for-performance compensation approach.
  • Potential eligibility for bonuses, incentives, health and wellbeing benefits, paid time off, retirement plans, insurance, and statutory benefits depending on role and location.
  • Opportunities to work with new gaming technology and industry leaders.
  • Global career opportunities.

Hiring process

  • Specific compensation and benefits details are discussed during the recruitment process.

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