Customer Service Officer

Location: Shanghai, China; onsite

Company

hirify.global is an expert organization providing independent services focused on safety across approximately 60 countries.

What you will do

• Support the sales team with quotation follow-up and payment collection.
• Monitor project status and help ensure smooth delivery of services.
• Support marketing staff in organizing and executing marketing activities.
• Coordinate with customers, subcontractors, account managers, project managers, and project engineers.
• Handle additional duties as assigned.

Requirements

• College or university degree.
• Good Mandarin and English communication skills required.
• Pleasant personality and strong communication skills.
• Detail-oriented approach and a strong sense of quality.
• Integrity, team spirit, customer orientation, entrepreneurship, and responsibility for safety.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Fixed-term employment.
• Competitive comprehensive compensation and benefits.
• Opportunity to work independently and take on responsibility from an early stage.
• Career development options and investment in further development.
• Inclusive workplace that values diverse experiences, perspectives, and backgrounds.