Account Coordinator, Media and Access Services (Loc)

Location: Madrid, Spain; hybrid schedule with three days in the office and two remote days per week. Full-time office attendance is required during onboarding and training.

Company

Global media services provider supporting content creators and distributors with content distribution, localization, accessibility, and mastering services across streaming, theatrical, broadcast, and mobile markets.

What you will do

• Serve as a day-to-day contact for assigned clients and support project requests, status updates, and delivery inquiries.
• Coordinate subtitling, captioning, audio description, localization, media processing, and content fulfillment projects.
• Work with production, quality control, operations, accessibility teams, freelance linguists, and external vendors.
• Monitor schedules, communicate client specifications, resolve issues, and support on-time delivery.
• Maintain project records, documentation, reports, spreadsheets, and accurate system data.
• Assist with purchase orders, billing, invoicing, revenue tracking, cost monitoring, and process improvements.

Requirements

• Professional proficiency in English and Spanish required.
• Bachelor’s degree or equivalent experience in Translation, Linguistics, Media, Communications, Audiovisual Studies, Business, or a related field.
• Strong organizational, time-management, communication, interpersonal, and attention-to-detail skills.
• Ability to manage multiple tasks in a deadline-driven environment.
• Excellent working knowledge of Microsoft Office Suite.
• Experience or an internship in media, localization, accessibility services, subtitling, captioning, content operations, or project coordination.

Nice to have

• Additional language skills.
• Knowledge of audiovisual translation, media quality control, accessibility, vendor management, media fulfillment workflows, billing, or financial administration.
• Strong interest in cinema and film.

Culture & Benefits

• Hybrid work arrangement with two remote days per week after onboarding and training.
• Opportunity to develop expertise in media localization, accessibility services, content operations, and client management.
• Inclusive workplace committed to equal employment opportunities and respect for diverse backgrounds.