Member Service Representative (Full-Time) - Hinesville

Location: On-site at 730 S Main St, Hinesville, Georgia 31313, United States. The role may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

Salary: $19.38–$22.50 per hour.

Company

hirify.global provides banking products and services through a member-focused credit union network.

What you will do

• Provide basic counseling on deposit, lending, credit, and debit card products.
• Assist members with opening and maintaining accounts, loans, and other financial products.
• Process deposits, withdrawals, loan payments, check cashing, and other routine transactions.
• Research and resolve basic account discrepancies and service requests.
• Identify opportunities to cross-service products and strengthen member relationships through education.
• Handle cash and negotiable instruments securely while complying with applicable regulations.

Requirements

• Ability to build effective relationships through rapport, trust, diplomacy, and tact.
• Effective research, analytical, problem-solving, verbal, and written communication skills.
• Ability to work independently and collaboratively in a high-production, changing environment.
• Ability to navigate multiple systems efficiently and adapt to evolving technologies.
• Sound judgment, informed decision-making, and support for change initiatives.
• Availability Monday through Saturday, with hours based on business needs.

Nice to have

• Working knowledge of deposit and loan products, services, and operational procedures.
• Customer service experience, preferably in banking or another financial institution.

Culture & Benefits

• Full-time employment with competitive pay and benefits.
• Work in an energized, engaged, and committed member-service culture.
• Required online assessment after submitting an application.

Hiring process

• Complete the application and the required online assessment sent by email.
• Assessment completion is required for the application to be considered.