9 дней назад
Sales Associate (Auto Loans)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Associate (Auto Loans): Processing and closing secured auto loans while supporting customers, dealerships, merchants, and internal lending teams with an accent on outbound and inbound call handling, application processing, and credit product knowledge. Focus on resolving escalated situations, identifying process delays, coordinating loan milestones, and maintaining compliance with company policies and applicable laws.
Location: Onsite in West Valley City, Utah, United States
Company
provides personal loans, credit cards, and other lending products to help nonprime customers access credit and improve their financial well-being.
What you will do
- Handle outbound calls and respond to inbound calls from prospective auto-loan customers.
- Process applications and close secured title and auto loans through dealership partners.
- Communicate with dealers, merchants, customers, and internal partners to resolve escalated situations.
- Support collateral swaps, purchase-loan unwinding, milestone tracking, and issue escalation.
- Market and sell lending products while delivering strong customer service and meeting processing goals.
- Read credit bureau reports, maintain lending-product knowledge, and support compliance with company policies and applicable laws.
Requirements
- High school diploma or GED.
- Ability to meet or exceed application-processing goals with a sense of urgency.
- Strong judgment, discretion, multitasking, time management, communication, and collaboration skills.
- Ability to work onsite in West Valley City, Utah.
Nice to have
- Two or more years of experience in inside sales, customer service, retail, or a call-center environment.
- Basic understanding of credit or personal-finance concepts.
- Spanish bilingual skills.
Culture & Benefits
- Health, dental, vision, hearing, life, accident, and hospital indemnity insurance options.
- Up to 4% matching 401(k) and an employee stock purchase plan with a 10% share discount.
- Tuition reimbursement and paid volunteer time.
- Paid vacation, sick leave, and 11 paid holidays, subject to applicable rules and prorating.
- Inclusive culture with opportunities for career development and community impact.
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