Clinical Operations Liaison (Healthcare)

Location: Remote - United States; available to work CST hours.

Salary: $65,000–$75,000 annualized plus benefits.

Company

hirify.global provides technology-enabled hybrid healthcare, combining in-home and virtual care with clinical services and data products across the United States.

What you will do

• Serve as the day-to-day contact for NPs and field clinicians regarding timesheets, mileage, PTO, sick time, and documentation.
• Validate hours and mileage submissions, review supporting documentation, approve eligible expenses, and support payroll compliance.
• Maintain attendance, call-off, workforce planning, training, compliance, dashboard, and workforce metric trackers.
• Prepare weekly and monthly operational reports, exception reports, audit data, and bonus incentive tracking.
• Manage escalation trackers, route non-clinical issues, maintain SOPs and workflows, and track project milestones.
• Participate in internal audits, identify documentation gaps, and recommend workflow improvements while maintaining HIPAA confidentiality.

Requirements

• 2+ years of experience in operations, coordination, or administrative support.
• Experience managing multiple workflows, trackers, or reports simultaneously.
• Ability to work independently in a remote setting with minimal day-to-day direction.
• Strong communication and problem-solving skills.
• Proficiency with EHR systems and Google tools.
• Reliable internet, a dedicated secure workspace, and availability during CST hours.

Nice to have

• Healthcare operations, medical group administration, home health, or home care experience.
• Familiarity with multi-state payroll or leave compliance.
• Experience supporting a distributed or regional field team.
• Experience with Rippling or a similar HRIS platform.

Culture & Benefits

• Temporary full-time position supporting a rapidly scaling healthcare organization.
• Remote work with independent ownership and collaboration across business functions.
• Mission-driven environment focused on improving access to preventive and chronic care.
• Culture emphasizing flexibility, accountability, curiosity, integrity, and continuous improvement.
• Benefits included with the annualized compensation range.