General Manager (Hospitality)

Location: 1100 Liberty Ave, Pittsburgh, PA 15222, United States. Workplace: On-site. The role requires flexible availability for evenings, overnights, weekends, and holidays on a rotating basis. Applicants must be legally authorized to work in the United States and be at least 18 years old.

Company

hirify.global combines apartment living, vacation rentals, and hotel stays in tech-enabled buildings designed to create distinctive guest and resident experiences.

What you will do

• Lead all day-to-day property operations across Front of House, Back of House, administrative, and budgetary functions.
• Manage, motivate, train, develop, and hold property teams and department leaders accountable for performance.
• Ensure safe, secure, compliant, and consistently high-quality experiences for guests, residents, partners, and employees.
• Handle escalated issues and provide hands-on support across the property, including Manager on Duty shifts.
• Own the property budget and drive NOI, operational performance, service standards, and financial results.
• Partner with Area Leaders, Talent Acquisition, and non-property teams on hiring, retention, process improvement, and commercial initiatives.

Requirements

• Bachelor’s degree in management, business administration, communications, hospitality, or a related field, or equivalent experience.
• At least 3 years of leadership experience in retail, food and beverage, hospitality, or a similar customer-focused environment.
• At least 1 year of successful multi-department leadership experience.
• Strong communication, judgment, problem-solving, change management, scheduling, training, and team development skills.
• Demonstrated operational and financial success, including experience with budgets, performance accountability, and service standards.
• Ability to stand, walk, and work hands-on for extended periods and move, lift, carry, push, and pull objects weighing up to 50 pounds without assistance.

Culture & Benefits

• Competitive salary, quarterly performance bonus, and company stock options.
• 401(k) with a 4% employer match, medical, vision, dental, FSA, and HSA options.
• 20 days of paid time off annually, increasing to 25 days after 2.5 years, plus up to 8 floating holidays.
• Paid parental leave, paid life insurance, management training, cell phone reimbursement, and a health and wellness stipend.
• Employee discounts at select hirify.global properties across the United States.
• Community norms emphasize ownership, continuous improvement, and treating people well.