Technical Lead Manager (AI)

Location: 100% remote within Canada; candidates must currently reside in Canada and be legally authorized to work there

Salary: 188,080–207,878 CAD annually, excluding potential equity, benefits, and perks

Company

hirify.global is a home-equity product company helping homeowners access their wealth and achieve greater financial flexibility.

What you will do

• Define the AI technical strategy and roadmap for customer experience across voice, email, chat, and SMS agents.
• Design reliable, real-time agent architectures covering orchestration, tool use, guardrails, fallback handling, and production scalability.
• Write code, review pull requests, prototype agent capabilities, and debug production issues.
• Partner with Product, CX, and Operations to identify and ship AI-supported or AI-automated workflows.
• Establish performance metrics and drive observability, quality monitoring, drift detection, and continuous improvement using tools such as Langfuse.
• Lead and grow a small senior engineering team by setting standards, removing blockers, and supporting deep technical work.

Requirements

• 7+ years of software engineering experience building and operating production systems, including 2+ years leading or managing engineering teams.
• Experience developing and shipping LLM-powered, conversational AI, or agentic systems in real-world environments.
• Hands-on experience with prompt engineering, RAG, tool usage, and orchestration frameworks.
• Strong systems design and technical leadership skills, including architecture decisions, trade-off evaluation, and reliable observable services.
• Experience defining AI technical strategy, making build-versus-buy decisions, evaluating vendors, and delivering customer-facing products end to end.
• Must reside in Canada and be legally authorized to work in Canada. A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience, is required.

Nice to have

• Experience with telephony, messaging APIs, or chat platforms at scale.
• Experience with AI/ML evaluation and observability, including quality instrumentation, drift detection, and continuous improvement.

Culture & Benefits

• Remote-first work from anywhere in Canada with virtual collaboration and team gatherings.
• People-first culture focused on ownership, innovation, and continuous learning.
• Opportunity to work on applied AI that directly interacts with homeowners.
• Potential equity, benefits, and additional perks may be included in the compensation package.