Assistant Manager, Enrollment Management Communications

Location: San Antonio, Texas, United States

Company

Texas A&M University–San Antonio is a higher education institution focused on serving students and supporting community engagement.

What you will do

• Coordinate the daily development and execution of print and digital recruitment communications, including email campaigns, automations, and scheduled communication flows.
• Support multi-channel campaigns across the prospective-student journey and coordinate timelines, approvals, deliverables, print production, and mailing vendors.
• Research, draft, edit, proofread, and maintain brand, editorial, accessibility, and messaging standards across publications, web assets, email, and landing pages.
• Deploy, monitor, document, and improve CRM-integrated campaigns, templates, features, and automation workflows.
• Coordinate communication requests across Admissions, Financial Aid, Campus Visits, and Community Outreach, including support for recruitment activities and special events.
• Track campaign metrics, report effectiveness, conduct quality assurance, and help supervise staff or student workers.

Requirements

• Bachelor’s degree or higher in a related field.
• At least four years of related administrative experience.
• Strong written and verbal communication, editing, proofreading, organizational, project coordination, and customer service skills.
• Experience with word processing, spreadsheets, project management tools, digital communication platforms, Teams, Zoom, Google Workspace, and content management systems.
• Ability to manage multiple projects in a fast-paced environment and support or supervise assigned staff or student workers.

Nice to have

• At least five years of experience in communications, marketing, or a related field.
• Higher education experience.
• Experience with customer relationship management platforms.

Culture & Benefits

• Full-time staff employment with employee benefits.
• Work involves collaboration across university departments and external vendors.
• Community engagement and contributions to community well-being are valued.
• Employment is contingent on credential verification and completion of a criminal history investigation.

Hiring process

• Submit a cover letter, resume or CV, and professional references.
• All required documents must be uploaded before submitting the application; submitted applications cannot be revised.
• Application accommodations are available through Human Resources in accordance with ADA requirements.