Manager, People Solutions (AI)

Location: Nashville, Tennessee, United States; on-site at least four days per week

Salary: $115,000–$140,000 USD annually

Company

hirify.global develops AI-powered technologies for parking, mobility, retail, hospitality, and real estate.

What you will do

• Manage and optimize Central People Operations procedures, SOPs, delivery schedules, and service quality.
• Oversee HRIS data accuracy across employee lifecycle changes and maintain audit controls.
• Lead automation and AI initiatives, including LLM-assisted intake and automated triage routing.
• Resolve complex employee transaction escalations and analyze field-level error patterns.
• Partner with Payroll, HR, Legal, Risk, Benefits, and Field Leadership on operational handoffs and corrective actions.
• Manage, coach, and develop People Solutions Coordinators while leading operational projects and reporting performance insights.

Requirements

• 5+ years of progressive experience in People Operations, HR Operations, or Shared Services.
• Direct experience supervising or managing a team.
• Hands-on expertise with enterprise HRIS platforms such as Workday, UKG, or ADP.
• Experience improving workflows and integrating automation or AI tools.
• Strong analytical, communication, influence, and problem-solving skills.
• Ability to work on-site at least four days per week in Nashville, Tennessee.

Culture & Benefits

• Office-first environment focused on in-person collaboration and innovation.
• Inclusive culture where employees have a voice and ideas are valued.
• Healthcare benefits, 401(k), disability coverage, and basic life insurance.
• Stock options and bonus plan eligibility may be available.