People Operations Specialist

Location: San Francisco, CA — in office 5 days per week

Salary: $100,000–$110,000 USD annual salary

Company

LangChain builds open-source frameworks and a platform for building, evaluating, deploying, and operating AI agents at scale.

What you will do

• Own end-to-end onboarding, including pre-boarding documentation, account setup, background checks, and handoffs to IT, Payroll, and Workplace.
• Facilitate twice-monthly in-person onboarding cohorts in San Francisco.
• Run the first-90-days support structure, including 45/90-day check-ins, the buddy program, and onboarding surveys.
• Serve as the first point of contact for employee questions during US hours and maintain the People Operations knowledge base.
• Build and maintain onboarding SOPs, including distinct processes for rehires and international hires.
• Use AI and automation to streamline status tracking, packet assembly, provisioning checklists, survey analysis, and issue discovery.

Requirements

• 2–5 years of experience in People Operations, HR coordination, or onboarding at a high-growth technology company.
• Hands-on HRIS experience, preferably with Rippling.
• Working knowledge of I-9 and employment eligibility verification, including retention and audit requirements.
• Strong documentation, process ownership, discretion, and employee-service judgment.
• Comfort working on a globally distributed team in a fast-paced environment and supporting employees during US hours.
• Ability to work in the San Francisco office five days per week.

Nice to have

• Experience building or rebuilding an onboarding program.
• Immigration or visa coordination experience, including H-1B, PERM, or TN processes.
• Global onboarding experience.
• Experience with LangSmith, Claude, or similar tools.

Culture & Benefits

• Opportunity to build People Operations infrastructure at a growing AI company.
• Globally distributed People Operations organization with a West Coast presence.
• Medical, dental, and vision coverage.
• Flexible vacation and a 401(k) plan.
• Meals provided on in-office days in the US.