Manager, People Solutions (AI)

Location: New York, New York, United States. Hybrid office-first model requiring employees to work on-site at least four days per week.

Salary: $115,000–$140,000 USD annually, plus potential healthcare benefits, 401(k), disability coverage, life insurance, stock options, and bonuses.

Company

hirify.global develops artificial intelligence and technologies for parking, mobility, retail, hospitality, and real estate.

What you will do

• Manage the execution, coordination, and continuous optimization of Central People Operations.
• Establish operating procedures, service schedules, audit frameworks, and HRIS data-quality controls.
• Lead automation and AI initiatives, including LLM-assisted intake and automated triage routing.
• Resolve complex employee transaction escalations and analyze operational error patterns.
• Partner with Payroll, HR, Legal, Risk, Benefits, and Field Leadership on operational handoffs and corrective actions.
• Manage, coach, and develop People Solutions Coordinators while leading operational projects and SLA performance.

Requirements

• 5+ years of progressive experience in People Operations, HR Operations, or Shared Services, including direct team management.
• Hands-on expertise with enterprise HRIS platforms such as Workday, UKG, or ADP.
• Experience improving workflows and integrating automation or AI tools.
• Strong analytical, communication, influence, and creative problem-solving skills.
• Experience managing medium-to-large operational projects and resolving complex, non-routine HR issues.
• Ability to work on-site in the New York office at least four days per week.

Culture & Benefits

• Office-first environment focused on in-person collaboration and innovation.
• Inclusive culture where employees are encouraged to contribute ideas.
• Potential healthcare benefits, 401(k), short- and long-term disability coverage, and basic life insurance.
• Potential stock options and bonus plans.