Senior Design Operations Program Manager - Agentic Design

Location: Toronto, Ontario, Canada; hybrid role with in-person orientation in Toronto on the first Tuesday of employment

Salary: CAD 118,000–162,000 annual base salary, plus equity where applicable, bonus, and benefits.

Company

Okta provides trusted identity infrastructure that helps organizations securely adopt AI and manage human and machine identities.

What you will do

• Drive AI adoption, evaluation, governance, and workflow integration across Product Design, UX Research, and Content Design.
• Manage intake, evaluation, and approval for design plug-ins, MCP integrations, generative AI tools, and agentic workflows.
• Partner with engineering teams to operationalize and scale internally built AI tools across the design organization.
• Lead change management for the Odyssey design system, including roadmaps, releases, component updates, and usage guidelines.
• Operationalize accessibility programs through audits, localized guidelines, and continuous workflow checks.
• Run enablement workshops, deep dives, hackathons, and feedback programs while measuring adoption, time savings, and business impact.

Requirements

• 4+ years of experience in Design Operations, Creative Operations, or Program Management within complex software or SaaS design organizations.
• Hands-on experience with AI design tools, generative AI, LLMs, MCPs, custom Figma plug-ins, and agentic workflows.
• Experience rolling out operational initiatives, design systems, or accessibility standards across cross-functional teams.
• Understanding of collaboration among UX Designers, Content Designers, UX Researchers, and Design Systems Engineers.
• Strong problem-solving, documentation, communication, and change-management skills.
• Familiarity with Figma, FigJam, Jira, Confluence, Cursor, Claude Code, OpenAI or Anthropic workflows, and custom MCPs.

Culture & Benefits

• In-person onboarding designed to support connection and accelerate impact.
• Health, dental, and vision insurance.
• RRSP matching, healthcare spending support, and telemedicine.
• Paid leave, including PTO and parental leave.
• Equity and bonus opportunities where applicable.