Workplace Specialist II

Location: San Francisco, California, United States. The role requires regular in-person work from the San Francisco office; candidates must be based in the Bay Area, willing to commute, or willing to relocate before starting.

Salary: $100,000–$120,000 USD per year.

Company

Affirm provides transparent payment-over-time solutions with no hidden fees.

What you will do

• Manage daily workplace operations, including janitorial services, HVAC coordination, repairs, maintenance, supplies, snacks, beverages, and office events.
• Act as the primary on-site contact for building management and coordinate access, maintenance, and service requests.
• Manage local workplace vendors, monitor service quality, and drive timely issue resolution.
• Respond to workplace support requests, identify recurring issues, and recommend practical improvements.
• Support office updates, activations, events, and programming in partnership with Physical Security, Internal Events, and IT.
• Maintain local workplace policies, procedures, resources, and the San Francisco Office Guide.

Requirements

• 2+ years of experience in workplace, facilities, hospitality, office operations, or a related field.
• Strong operational, organizational, communication, and prioritization skills.
• Hospitality-oriented service mindset and commitment to reliable employee experiences.
• Experience managing vendors and supporting office-related projects with external partners.
• Proficiency in Google Workspace and Slack.
• Proactive, dependable approach with sound judgment and comfort navigating ambiguity.

Nice to have

• Experience with Envoy, Notion, Zip, Canva, or similar workplace tools.
• Experience working in a fast-paced or hybrid/remote-first environment.

Culture & Benefits

• Remote-first company with flexibility, while this position requires regular in-person work in San Francisco.
• 100% subsidized medical, dental, and vision coverage for employees and dependents.
• Monthly technology, health, and wellness stipends.
• Flexible time off and generous holiday calendars.
• Employee stock purchase plan with discounted Affirm stock.