Customer Billing Sr. Rep (Hybrid)

Location: Saint Paul, Minnesota campus; hybrid arrangement with in-office work at least one day per week for associates within a 90-minute commuting distance

Base pay range: $18.80–$32.69

Company

hirify.global provides financial and insurance-related services and offers corporate benefits, retirement plans, health coverage, and community programs.

What you will do

• Reconcile client premium and coverage data and maintain high standards of financial accuracy.
• Analyze large datasets and spreadsheets to identify trends, discrepancies, and downstream impacts.
• Investigate unfamiliar issues, perform detailed calculations, and resolve problems proactively.
• Communicate findings and resolutions clearly in written and verbal formats.
• Build effective relationships with external clients and internal partners to support accurate, compliant, and cost-effective processes.
• Manage email, multiple priorities, and time-sensitive tasks using Outlook and strong organizational skills.

Requirements

• Strong attention to detail, organization, time management, and prioritization skills.
• Advanced math skills for calculating premiums and coverage amounts.
• Proficiency in Microsoft Excel and the ability to interpret large spreadsheets.
• Effective written and verbal communication with the ability to adapt to different audiences.
• Strong customer focus and the ability to work independently and collaboratively.
• Willingness to work overtime when needed.

Culture & Benefits

• Hybrid work model combining virtual work with regular office collaboration.
• Paid time off, additional PTO based on tenure, parental and caregiver leave, bereavement leave, and military leave.
• Nine company-paid holidays.
• Company-funded pension plan and 401(k) contributions tied to company performance.
• Medical, dental, and vision coverage available from the first day of employment.
• Paid volunteer time, matching gifts, and associate resource groups.