Work Management Specialist II

Location: Clarksville, Indiana, United States. Travel requirements: 5–15%.

Company

Utility company providing energy services and supporting millions of customers.

What you will do

• Provide technical, analytical, and work management support for Distribution, Customer Experience & Services.
• Complete assigned tasks using established processes, standards, independent judgment, and initiative.
• Deliver accurate and timely work results supporting safety, reliability, storm restoration, and cost management.
• Provide exceptional customer service and administrative support to multiple managers when required.
• Support emergency storm restoration activities, including work outside normal business hours when needed.

Requirements

• High school diploma or GED.
• At least one year of related work experience.
• Ability to work lawfully in the United States without employment-based immigration sponsorship, now or in the future.
• Effective written and verbal communication skills.
• Ability to prioritize work, resolve problems independently, and exercise sound judgment.

Nice to have

• Knowledge of applications and systems used in Distribution, Customer Experience & Services.
• Knowledge of local ordinances, permits, and inspections.
• Microsoft Office proficiency.
• Previous customer service experience.
• Flexibility, dependability, and effective collaboration in a team environment.

Culture & Benefits

• Full-time position with competitive pay and benefits.
• Friendly work environment with opportunities for growth and development.
• Recognition for work and contributions.
• No relocation assistance is provided.
• Non-union, non-exempt position.