Lead Digital Communications Consultant

Location: Chicago, Illinois, United States

Salary: $61,500–$136,100 per year, plus eligibility for an annual incentive bonus.

Company

Purpose-driven health insurance organization offering employee development opportunities and a comprehensive benefits package.

What you will do

• Develop and deliver digital communications strategies for member, employer, broker, or employee audiences.
• Align digital communications initiatives with the enterprise business plan and implement the agreed strategy.
• Lead day-to-day operations of the digital communications development and delivery team.
• Manage outbound digital channels and ensure delivery of anticipated business benefits.
• Lead and motivate staff while building relationships across organizational levels.
• Plan and manage multiple projects simultaneously with limited managerial oversight.

Requirements

• Bachelor’s degree and at least five years of diverse business and technology experience in a relevant area, including usability, user research, CRM, electronic marketing technology, integrated marketing, or web production.
• Knowledge of platform limitations, current and emerging digital communications technologies, and digital feature development.
• Strong verbal and written communication, leadership, supervisory, and problem-solving skills.
• Personnel management, staff development, organizational, project planning, and attention-to-detail skills.
• Experience building working relationships across all organizational levels and using Microsoft Office products.

Nice to have

• Bachelor’s degree in marketing, business administration, communications, or informatics.
• Knowledge of search engine optimization, tagging, and source codes.
• Experience in health insurance, healthcare, or another highly regulated industry.
• Experience with Adobe Experience Manager Sites and Assets or a similar content management system or digital asset manager.

Culture & Benefits

• Curated development plans and opportunities for professional growth.
• Health and wellness benefits, 401(k) savings plan, pension plan, and paid time off.
• Paid parental leave, disability insurance, supplemental life insurance, and an employee assistance program.
• Paid holidays, tuition reimbursement, and additional incentives.