Supportive Housing Case Manager

Location: Kennewick, Washington, USA. This is an onsite role requiring daily attendance in the office, community outreach, client home visits, and travel throughout the area.

Salary: $21.50–$23.95 per hour

Company

Compass Career Solutions, a sister company to hirify.global, provides personalized services that enrich people's lives, including supportive housing case management and life skills development for homeless individuals and families.

What you will do

• Conduct client assessments and interviews to determine eligibility and maintain action plans, case notes, and related records.
• Provide life skills development, targeted interventions, and support to improve independence and prevent eviction.
• Connect clients with medical, mental health, counseling, housing, and community services.
• Help clients apply and maintain eligibility for SSI, SSDI, Medicaid, Medicare, SNAP, and other benefits.
• Conduct home visits, wellness checks, community outreach, client transportation, and area travel as needed.
• Track outcomes, provide data updates, participate in meetings, and represent Compass at professional and community events.

Requirements

• Either a bachelor's degree in social services or a related field plus one year of supportive housing or independent living coordination experience, or a high school diploma/GED plus two years of relevant experience.
• Direct housing experience must be clearly detailed in the resume.
• Valid driver's license, insurance, and access to a vehicle insured for the applicant are required.
• Ability to work a flexible schedule, including occasional nights and weekends, and travel throughout the service area.
• Technology proficiency with Microsoft Office, Zoom, PCs, Android devices, laptops, cell phones, and designated software.
• Ability to perform CPR/First Aid as needed, lift up to 50 pounds, and be at least 21 years old.

Nice to have

• Bilingual communication skills.
• Self-directed work style, strong time management, and proactive problem-solving skills.

Culture & Benefits

• Collaborative and supportive work environment.
• Medical, vision, and dental insurance for eligible employees.
• Supplemental insurance, flexible spending and HSA accounts, pet insurance, and life insurance for eligible employees.
• 401(k) plan with up to a 3% employer match for eligible employees.
• Paid time off, paid training and orientation, growth opportunities, employee assistance, referral rewards, brand discounts, and early pay access.