Verification Officer

Location: Santry NDLS Centre, Dublin, Ireland; on-site role with flexibility to cover other NDLS Centres and Saturday roster work.

Rate: €14.30 per hour

Company

hirify.global provides testing, inspection, certification, and consulting services across industries including manufacturing, infrastructure, and environmental management.

What you will do

• Process driving licence applications within defined timeframes while maintaining high customer service standards.
• Validate identities, documents, images, and signatures in the NDLS Front Office Solution.
• Follow NDLSFO business rules, standard operating procedures, document controls, and dual-screen technology requirements.
• Complete required on-site and virtual training and maintain accurate training records.
• Report serious discrepancies, security breaches, and data breaches to the appropriate operational and security contacts.
• Travel to other NDLS Centres when required and work Saturdays on a fair roster rotation.

Requirements

• Leaving Certificate and/or FETAC 5 skills certificate.
• At least one year of customer service experience.
• Excellent verbal and written communication and strong people skills.
• Strong computer skills and general PC proficiency.
• Problem-solving ability and careful attention to document and data checks.
• Valid and eligible work permit or visa authorising work in Ireland is required.

Nice to have

• Irish language skills.

Culture & Benefits

• Pension scheme and life assurance.
• 22 days of annual leave plus bank holidays, increasing with service.
• Length of service awards.
• Health and wellbeing initiatives.
• Bike-to-work scheme and TaxSaver tickets for Rail, Bus, and Luas.