US Operations Specialist (MedTech)

Location: Hybrid position based in Providence, Rhode Island, open to candidates in the greater Providence or Boston area; approximately 2 days per week in the Providence office.

Salary: $80,000–$90,000 base salary plus 20% variable compensation.

Company

hirify.global is a US- and European-based MedTech company developing AI software and data-driven decision-support products for interventional cardiac electrophysiology.

What you will do

• Manage product logistics, inventory, forecasting, replenishment, reconciliation, and distribution activities.
• Maintain accurate product, asset, traceability, and distribution records in ERP systems.
• Assess and improve US operational workflows, conduct audits, and support corrective actions.
• Manage installation, maintenance, RMA, document-control, records-management, and quality-system activities.
• Identify and escalate product complaints and quality issues; support investigations, technical escalations, and corrective actions.
• Provide occasional installation, configuration, deployment, servicing, event, and conference logistics support.

Requirements

• Bachelor’s degree and at least 4 years of experience as an Operations Coordinator or in a similar operational role.
• Experience in a startup or fast-growing environment; medical-device or other regulated-industry experience is preferred.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Copilot.
• Experience with inventory-management software, ERP, and/or CRM systems.
• Strong communication, analytical, organizational, problem-solving, prioritization, and interpersonal skills.
• Ability to work from the Providence/Boston area and attend the Providence office approximately 2 days per week.

Culture & Benefits

• Innovation, empowerment, and collaboration-focused culture.
• International and multicultural working environment.
• Professional development opportunities and prospects for career progression.
• Medical, dental, vision, and life insurance.
• 401(k) with employer match, paid time off, and additional benefits.

Hiring process

• Interview with the People Team.
• Interview with the Director of US Business Operations and Chief Clinical & Regulatory Affairs Officer.
• Interviews with the US President, VP Sales, and SVP Marketing.