Senior Client Consulting Manager (Payments)

Location: Sydney or Melbourne, Australia; hybrid with at least 3 days in the office

Company

hirify.global is a global payments technology company serving consumers, merchants, financial institutions, and governments in more than 200 countries and territories.

What you will do

• Lead consulting engagements from problem definition through recommendations, client alignment, and implementation planning.
• Identify growth opportunities across digital experiences, propositions, portfolio performance, and product innovation.
• Translate customer research, market insight, and data into business cases and decision-ready recommendations.
• Facilitate workshops and senior client discussions to align stakeholders and accelerate decisions.
• Develop proposals, scopes of work, follow-on opportunities, and reusable consulting methods and toolkits.
• Partner with consulting, product, data, technology, and client account teams while coaching junior team members.

Requirements

• Strong experience in strategy or management consulting, digital advisory, product strategy, service design, or a related field.
• Demonstrated experience leading client engagements and managing workstreams end-to-end.
• Strong commercial acumen and the ability to connect customer and design decisions to business performance, growth, and return on investment.
• Experience with proposals, engagement scopes, business development, customer research, market analysis, and data-informed recommendations.
• Strong executive communication, stakeholder management, collaboration, and leadership skills.
• Practical understanding of digital product development, proposition design, go-to-market considerations, payments, banking, digital commerce, or emerging technology.

Culture & Benefits

• Work at the intersection of strategy, design, and technology.
• Collaborate with hirify.global product, technology, consulting, and client teams.
• Contribute to products, services, and experiences serving customers across Australia, New Zealand, and the South Pacific.
• Hybrid work arrangement with at least three office days per week.