3 дня назад
Field Service Engineer (Security & Detection)
43 - 67$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Field Service Engineer (Security & Detection): Supporting aviation and airport customers by installing, implementing, maintaining, repairing, and calibrating integrated hardware and software systems with an accent on field diagnostics, networking, operating systems, and customer-site service. Focus on resolving complex product performance issues, preventing business interruptions, managing technical escalations, and delivering solutions during frequent overnight travel.
Location: Denver, Colorado, covering the Denver/Boulder/Frederick area. The role includes customer-site work 4–5 days per week, travel up to 75% overnight, and an option to work remotely.
Salary: $43.12–$67.37 per hour, plus bonus eligibility, stock, and benefits.
Company
develops analytical, security, and detection solutions for environments including airports, border protection, fire services, and police and military operations.
What you will do
- Install, implement, maintain, repair, and calibrate customer systems at aviation and airport sites.
- Diagnose and resolve hardware, software, networking, operating-system, and product-performance issues.
- Advise customers on preventive maintenance and configurations that affect system performance.
- Deliver integrated solutions involving peripherals, communications, operating systems, and application software.
- Manage product escalations and collaborate with Support, Sales, Marketing, and R&D teams.
- Provide technical training, maintenance seminars, and workshops for field engineers or customers.
Requirements
- Bachelor’s or master’s degree in physical science, engineering, or a comparable field, or equivalent experience.
- At least 4 years of experience in a similar field-service, service-technician, process-engineering, or customer-facing role.
- Ability to obtain and maintain security clearance for access to customer sites.
- Valid passport and US driver’s license required.
- Ability to travel up to 75% overnight and work regularly at customer sites.
- Strong written and verbal communication, prioritization, attention to detail, and process-management skills.
Nice to have
- Spectroscopy experience.
Culture & Benefits
- Remote-work option combined with frequent customer-site engagement.
- Choice of company car or reimbursement for personal vehicle usage in the US.
- Eligibility for bonus, stock, and benefits.
- Day shift with a full-time weekly schedule and no stated end date.
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