Unit Coordinator - Mother Infant

Location: Melrose/Wakefield Hospital, 585 Lebanon St, Melrose, MA 02176, United States. Full-time, 36 hours weekly, day/evening shifts from 7:00 a.m. to 3:30 p.m. or 7:00 a.m. to 7:00 p.m.; every third weekend and holiday rotation required.

Salary: $18.81–$23.51 per hour, based on full-time equivalent.

Company

hirify.global’s Melrose/Wakefield Hospital provides hospital, urgent care, outpatient, and community healthcare services in the north suburban Boston area.

What you will do

• Coordinate patient admissions, transfers, discharges, bed assignments, bed changes, and bed-cleaning requests.
• Greet and direct patients, visitors, physicians, hospital personnel, and callers while supporting service standards.
• Initiate, organize, update, and prepare patient charts and medical records for current, transferred, and discharged patients.
• Transcribe physician orders and update bed boards, bedside charts, diet information, allergies, patient conditions, and electronic records.
• Answer and triage calls, relay messages, coordinate outside services and transfers, and support communication during emergencies and electronic downtime.
• Work with nursing, case management, and social work staff to arrange follow-up appointments and support unit operations, supplies, equipment, and training activities.

Requirements

• High school diploma or equivalent.
• One year of customer service experience in a healthcare or customer-facing setting is preferred.
• Associate’s degree is preferred.
• Excellent interpersonal, telephone, written communication, organizational, prioritization, problem-solving, and decision-making skills.
• Working knowledge of Microsoft Word, Excel, Outlook, hospital computer systems, and medical terminology.
• Ability to handle confidential information, work independently, communicate with diverse staff and patients, and lift 10–15 pounds.

Culture & Benefits

• Benefits begin on the first day for eligible full-time employees.
• 403(b) retirement plan with hospital match.
• Tuition reimbursement and career growth opportunities.
• Free parking.
• Work in a community-focused hospital system supporting local health programs and efforts to reduce health disparities.