Patient Care Coordinator (Oncology)

Location: Vancouver Cancer Center, Vancouver, Washington, United States

Salary: $19.50–$28.47 per hour

Company

Compass Oncology is a privately owned cancer care and research facility within hirify.global, providing surgical, medical, and radiation oncology, pathology, palliative care, and clinical trials.

What you will do

• Schedule office visits, laboratory appointments, chemotherapy appointments, tests, and other provider-ordered services.
• Coordinate external referrals and maintain accurate patient demographic and insurance information.
• Answer incoming calls, assess patient needs, route calls, and communicate messages through the patient portal.
• Respond to routine and complex patient inquiries while collaborating with healthcare providers and clinic staff.
• Participate in provider-led case discussions, staff meetings, onboarding, training, and cross-departmental collaboration.
• Support dependable clinic operations through accurate, efficient, and punctual work.

Requirements

• High school diploma or equivalent required; a college degree is preferred.
• At least two years of office experience, preferably in a medical setting.
• Knowledge of medical terminology and the ability to interpret and execute provider orders using critical thinking.
• Strong organizational, written, verbal communication, and time-management skills.
• Ability to remain calm, professional, and compassionate when supporting patients, families, and caregivers during stressful medical situations.
• Proficiency with Microsoft Outlook and Word and other computer systems.

Culture & Benefits

• Full-time schedule of 40 hours per week, Monday through Friday.
• Collaborative, patient-centered office environment with contact with patients and the public.
• Medical, dental, vision, life, and disability insurance.
• Health Savings Account, Flexible Spending Accounts, critical illness, hospital, and legal plans.
• Paid time off, holiday plans, retirement savings plans, wellness programs, employee assistance program, and additional perks.