Patient Education Liaison (Rare Diseases)

Location: Remote in the US; US and Puerto Rico residents only. The role is associated with Dallas, Texas, and requires 50%–75% travel, including coverage outside the assigned territory.

Salary: $122,250–$176,583.33 per year

Company

hirify.global is an R&D-driven, AI-powered biopharmaceutical company developing medicines and vaccines for immune challenges, rare diseases, cancers, and neurological conditions.

What you will do

• Deliver branded and unbranded disease, inheritance, and product education to patients and families across the rare disease portfolio.
• Assess individual education needs and create personalized action plans addressing patient barriers and concerns.
• Facilitate individual, family, group, regional, and national education programs, including patient organization and community activities.
• Provide disease and product in-services for home and outpatient infusion settings and coordinate with field team members.
• Collaborate with Commercial, Medical, Marketing, Case Management, and Strategic Account Management partners on patient support and account strategies.
• Analyze data, maintain accurate CRM documentation, support compliance, and communicate patient insights to leadership.

Requirements

• Bachelor’s degree in healthcare or life sciences, or equivalent.
• 3+ years of clinical experience in a related field.
• Excellent verbal and written communication, mediation, problem-solving, and relationship-building skills.
• Experience working successfully in a complex matrix organization, with strong business acumen and strategic thinking.
• Ability to travel extensively, 50%–75%.
• Preferred qualifications include genetic counseling certification or nursing registration, an advanced medical or scientific degree, and experience in biotechnology, genetics, neurology/neuromuscular, renal, or hematology/oncology.

Nice to have

• Spanish language skills.
• Experience in the biotechnology or pharmaceutical industry.

Culture & Benefits

• Opportunity to support life-changing treatments and patient-focused care.
• Cross-functional collaboration across science, medicine, and operations.
• Development opportunities through stretch roles and cross-functional moves.
• Inclusive, high-performing work environment.
• Employee benefit programs may be available.