Customer Line Ferry Flight Manager (Aerospace)

Location: Mobile Area, Alabama, United States; 100% onsite. Travel overseas and domestically may be required, sometimes for extended periods.

Company

hirify.global develops and manufactures commercial aircraft, including A320 Family and A220 aircraft, at its U.S. manufacturing facility in Mobile.

What you will do

• Coordinate customer travel, accommodation, office access, IT, parking, site clearances, safety briefings, and onsite support during aircraft delivery.
• Host customer delivery teams from arrival through final ferry flight departure and coordinate customer meetings, lunches, and special events.
• Arrange ferry flight requirements with customers, operators, dispatch, and hirify.global departments, including routing, departure slots, and delay communications.
• Coordinate catering, fueling, aircraft servicing, pushback, SAF requirements, and other departure activities.
• Prepare general declarations, passenger, cargo, and aircraft manifests, including passport and visa checks where applicable.
• Release aircraft departure messages and provide standby support until take-off while escalating Facilities and IT issues as needed.

Requirements

• Bachelor’s degree in Aviation, Hospitality, Communications, Business Administration, or a related field.
• 6–8 years of experience in a customer-facing environment and excellent customer service skills.
• Experience working effectively in a high-tempo team environment.
• Fluent spoken and written English required.
• Must be authorized to work in the United States, must be a U.S. citizen, and must not require current or future visa sponsorship.
• Ability to work onsite around offices, production areas, flight lines, and uneven indoor or outdoor surfaces.

Nice to have

• Proficiency in Spanish, French, German, or another second language.
• G-Suite experience.
• Previous aviation experience.

Culture & Benefits

• Competitive base salary and incentive compensation, potentially including profit sharing.
• Retirement savings plan and participation in an Employee Stock Ownership Plan.
• Paid time off, holidays, and paid parental leave.
• Medical, prescription, dental, vision, life, disability, and supplemental insurance coverage.
• Upskilling, certifications, career development, and access to more than 10,000 e-learning courses.