Strategic Account Manager 3 - German Speaker

Location: Hybrid, based in the Milan office, Italy

Company

hirify.global develops an AI/ML-based data operating platform that helps multinational enterprises organize data for compliance, risk management, revenue growth, and business operations.

What you will do

• Own the full commercial and operational relationship across a portfolio of global banks, hedge funds, asset managers, and energy firms.
• Monitor account health, identify commercial and operational risks, and build intervention plans independently.
• Design and lead strategic quarterly and executive business reviews focused on compliance posture, regulatory risk, control maturity, and platform value.
• Own renewals, retention strategy, negotiations, closing, ARR churn forecasting, and mitigation planning.
• Identify and execute expansion opportunities in collaboration with Account Executives.
• Lead client communication during delivery issues, coordinate escalations, and drive internal teams through confirmed resolution.

Requirements

• German language skills are required; the portfolio includes accounts in Italy and Germany.
• Deep knowledge of enterprise compliance technology and unified controls frameworks, including communications surveillance, trade surveillance, compliant archiving, and policy management.
• Understanding of the financial services regulatory environment across banking, hedge funds, asset management, and energy sectors.
• Experience managing multiple stakeholders across regulated financial institutions, including executive and practitioner relationships.
• Experience owning the full enterprise SaaS renewal and expansion lifecycle, including forecasting, negotiation, and closing.
• Strong escalation management and operational accountability across Product, Engineering, and Support functions.

Culture & Benefits

• Global mission with colleagues in locations around the world.
• Opportunities for significant impact, learning, and innovation.
• Highly competitive compensation.
• Fully covered health coverage for employees and families.
• Generous time off and a flexible work schedule.

Hiring process

• Initial discussions cover salary, location, experience, skills, values, and alignment.
• Further interviews assess technical and behavioral competencies.
• Shortlisted candidates complete a practical work-task simulation, followed by discussions with colleagues, managers, and senior leaders.
• Use of AI tools during live interviews is prohibited; interviews may be recorded for internal review.