Student Finance Specialist (Financial Aid)

Location: Nashville, Tennessee, United States; on-site at a hirify.global campus location. The organization operates a hybrid schedule with four in-office days per week, Monday through Thursday.

Salary: $18.70–$33.84 per hour

Company

Chamberlain University provides healthcare education through its College of Nursing and College of Health Professions.

What you will do

• Advise prospective students and applicants on program costs, financial aid, funding options, and financial preparation.
• Create and confirm financial plans, set application timelines, and follow up on outstanding financial requirements.
• Provide student support through phone calls, email, SMS, virtual appointments, and proactive outreach.
• Educate students on cost of attendance, funding timelines, repayment considerations, and financial responsibility.
• Document interactions accurately in institutional systems and maintain service-level, quality, and satisfaction standards.
• Support campus connection sessions, enrollment events, new student orientation, and continuing students as needed.

Requirements

• Bachelor's degree required.
• At least one year of experience in higher education, financial aid advising, customer service, or a related field.
• Strong interpersonal, communication, problem-solving, organizational, and collaboration skills.
• Ability to work independently, manage complex issues, prioritize effectively, and resolve concerns efficiently.
• Ability to work varied office hours, including evenings and weekends.
• Must work on-site at a hirify.global campus location and be eligible to maintain access to NSLDS without being in default of Title IV federal aid.

Nice to have

• Experience with student financial aid software.
• Exposure to Microsoft Word, Excel, Power BI, PowerPoint, Copilot, and student information systems.

Culture & Benefits

• Student-centered environment focused on healthcare education and student success.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• 15 paid vacation days per calendar year.
• 12 paid holidays plus two floating holidays.