General Manager & Commercial Director (Aviation)

Location: Manchester, United Kingdom, with responsibility across Manchester, Stansted, and East Midlands airports. Hybrid work includes up to two days from home per week; up to 30 days per year may be worked from any location worldwide as a flexibility benefit.

Company

hirify.global provides technology and communication solutions for airports, airlines, borders, transportation organizations, and government clients worldwide.

What you will do

• Lead the strategic, commercial, and operational performance of the Manchester Airports Group account.
• Act as the senior hirify.global representative and trusted CxO-level advisor to MAG.
• Own sales, business development, revenue growth, the commercial model, and full P&L accountability.
• Lead service delivery, governance, continuous improvement, innovation, and the transition to a mature managed-service model.
• Build and manage a virtual team across business development, solution design, commercial management, bid management, and pricing.
• Connect current delivery with future initiatives including airline onboarding, the Stansted transformation, Terminal 3 planning, and service expansion.

Requirements

• Bachelor's degree in Business, Management, or a related field, or equivalent professional experience.
• 10+ years of experience in commercial leadership or sales, preferably in aviation, travel, or IT.
• Experience managing strategic accounts and large-scale commercial relationships with full P&L accountability.
• Experience building executive-level relationships, negotiating complex contracts, and managing managed-service or ITO agreements.
• Understanding of air transport industry business models, technologies, and market trends.
• Fluent English, both written and spoken. Strong communication, negotiation, stakeholder management, leadership, and team-development skills are required.

Culture & Benefits

• Inclusive, diverse environment operating across 200 countries and 60 languages and cultures.
• Flex Week: work from home up to two days per week, depending on team needs.
• Flex Day to adapt the workday to personal plans.
• Flex-Location benefit allowing up to 30 days per year from any location worldwide.
• Employee assistance, wellbeing support, professional learning platforms, and locally relevant benefits.