2 дня назад
Marketing Manager - CRM Ops (Crypto)
96 000 - 192 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Marketing Manager - CRM Ops (Crypto): Leading lifecycle and CRM program execution for Kraken's consumer products across email, push, and in-app channels with an accent on customer engagement, retention, experimentation, and regulatory compliance. Focus on building complex CRM campaigns, optimizing segmentation and campaign performance through data analysis, and using automation to drive product adoption and revenue growth.
Location: Remote in the United States
Salary: $96,000–$192,000 annually, excluding bonus, equity, wellness allowance, and other US benefits.
Company
is a crypto platform offering trading, staking, futures, margin, and OTC services to individual and institutional clients.
What you will do
- Lead lifecycle program execution across email, push, and in-app channels for consumer products.
- Build and execute complex CRM campaigns that guide customers toward relevant products and services.
- Develop advanced lifecycle marketing and technology solutions tied to engagement, retention, and revenue metrics.
- Analyze campaign and segment performance, create operational plans, and optimize executions.
- Design experiments and use automation to improve engagement and retention across the customer lifecycle.
- Partner with product, marketing technology, data analytics, lifecycle, compliance, and legal teams to support growth and compliant marketing.
Requirements
- 5+ years of experience leading complex lifecycle or CRM programs from strategy through execution.
- Extensive experience building and executing complex CRM campaigns with multiple stakeholders.
- Experience with Braze and other campaign-building tools.
- Strong understanding of B2C lifecycle marketing; crypto experience is advantageous.
- Strong analytical skills with tools such as Tableau, Looker, HEX, and BigQuery.
- Expertise in marketing automation, CRM systems, customer segmentation, and omnichannel subscriber management.
Culture & Benefits
- Fast-paced, feedback-driven environment with opportunities to contribute from day one.
- Bonus and equity programs.
- Wellness allowance and, for US employees, medical, dental, vision, and 401(k) benefits.
- Work with colleagues from diverse backgrounds across a globally accessible crypto platform.
Hiring process
- Job-related skills or work-style assessments may be part of the hiring process.
- Assessment results are considered alongside experience and interviews.
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