Senior Director, Commercial Distribution (Biotech)

Location: San Francisco, California (Hybrid); approximately 20% travel to 3PL, wholesaler, CDMO, and other trading-partner sites.

Company

hirify.global develops pharmaceutical products in a biotechnology environment and is preparing commercial distribution capabilities for product launch and ongoing commercialization.

What you will do

• Own the U.S. commercial distribution strategy, including channel design, product flow, service models, scalability, governance, and business continuity.
• Lead launch readiness across internal functions and external partners, including 3PLs, wholesalers, distributors, pharmacies, and other dispensing pathways.
• Select, contract, implement, qualify, and manage 3PL providers and trading partners, including onboarding, testing, launch inventory, and post-launch stabilization.
• Oversee order-to-cash, customer service, fulfillment, inventory visibility, returns, recalls, replacements, exceptions, and service escalations.
• Own channel-data governance, EDI and trading-partner integrations, reporting, dashboards, master data, and exception management.
• Lead distribution licensing, quality, compliance, audit readiness, and cross-functional capability building through commercialization.

Requirements

• Bachelor’s degree in supply chain management, operations, business, engineering, or a related field; an advanced degree is preferred.
• At least 12 years of progressive pharmaceutical or biotechnology experience, including substantial commercial distribution, trade operations, or launch-readiness responsibility.
• Experience supporting at least one successful U.S. pharmaceutical product launch with direct accountability for commercial distribution readiness.
• Experience selecting and managing 3PL providers and working with wholesalers, distributors, pharmacies, and data vendors.
• Direct experience with order-to-cash, customer service, returns, chargebacks, gross-to-net inputs, channel inventory, financial close coordination, and channel-data feeds.
• Strong knowledge of state licensing, DSCSA, GDP, serialization, traceability, pharmaceutical distribution compliance, EDI, systems, master data, and reporting.

Nice to have

• Experience with national wholesale and broad retail pharmacy channels.
• Experience in a pre-commercial or emerging biotechnology company preparing for its first product launch.
• Experience with specialty pharmacy, specialty distribution, hub services, free-goods or sample programs, or patient-support integration.
• Experience with ERP, order-management, chargeback, gross-to-net, channel-data, or commercial analytics platforms.
• APICS/ASCM certification such as CPIM or CSCP, PMP certification, or experience scaling a commercial distribution team.

Culture & Benefits

• Hybrid work arrangement based in San Francisco, California.
• Cross-functional collaboration with Commercial, Market Access, Finance, Accounting, Quality, Legal, IT, Patient Services, and Technical Operations.
• Opportunity to build practical, scalable capabilities in a lean biotechnology environment.
• Responsibility for mentoring and scaling a fit-for-purpose commercial distribution team.