Assistant Manager - Optical

Location: 5580 Forest Drive, Columbia, SC 29207, United States

Company

hirify.global operates an optical retail business focused on eyeglasses, customer service, and store operations.

What you will do

• Monitor profit, sales, performance goals, and store P&L results.
• Oversee eyeglass department operations, efficiency, quality standards, and policy compliance.
• Deliver outstanding customer service and ensure associates maintain service standards.
• Supervise, motivate, coach, and support opticians, contact lens sales associates, and receptionists where applicable.
• Coordinate promotions, advertising, visual merchandising, reporting, and communication with store and corporate leadership.
• Support staffing forecasts, recruiting, selection, and retention of store employees.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication, customer service, and organizational skills.
• Ability to analyze financial reports, monitor progress, and solve problems of varying scope.
• Some duties may require specific licenses or credentials under applicable state laws.

Culture & Benefits

• Competitive pay, bonus opportunities, and overtime pay when applicable.
• Health and dental insurance, 401(k) retirement savings, and flexible spending account.
• Paid time off, company holidays, and parental leave.
• Employee eyewear discount.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.