District Service Manager (Life Sciences)

Location: Fully remote within Canada; preferably Toronto or Montreal. Travel 25%–50% within the region and/or business unit locations in the United States or Canada.

Annual salary: CAD 115,000–155,000, plus bonus or incentive pay.

Company

Beckman Coulter Life Sciences is a hirify.global operating company developing automation and diagnostic solutions for laboratories and life sciences organizations.

What you will do

• Resolve complex customer issues and promote a first-time-fix approach.
• Lead, coach, and develop a remote field service team through clear performance expectations and development plans.
• Drive daily management, KPI performance, root-cause analysis, and sustainable operational improvements.
• Grow service revenue through service agreement sales and lead generation in partnership with Sales.
• Manage district P&L performance and support strategic service initiatives.
• Apply hirify.global Business System and kaizen methodologies to improve service delivery and develop value-driven service packages.

Requirements

• Bachelor’s degree or equivalent experience with 6+ years leading field employees, or a master’s degree with 5+ years of relevant experience.
• Strong stakeholder listening, insight generation, adaptability, deductive reasoning, and problem-solving skills.
• Ability to communicate performance expectations and hold employees accountable for results.
• Commercial experience, including direct sales of products or services, and ownership of a P&L.
• Must live within Canada and be able to travel 25%–50% within the region and/or business unit locations in the United States or Canada.
• Valid driver’s license with an acceptable driving record required.

Nice to have

• Fluent French and proficiency in English to support French-speaking customers.
• Experience supervising or managing a remote field service team.

Culture & Benefits

• Continuous improvement culture based on the hirify.global Business System.
• Paid time off and medical, dental, and vision insurance.
• 401(k) benefits for eligible employees.
• Bonus or incentive pay eligibility.