Assistant Manager - Optical

Location: 47176 Michigan Avenue, Canton, MI 48188, United States

Company

hirify.global is an optical retail business providing eyeglasses, contact lenses, and related customer services.

What you will do

• Monitor profit, sales, and performance goals, including reviewing P&L reports.
• Oversee eyeglass department operations, efficiency, quality standards, and compliance with company policies.
• Deliver outstanding customer service and ensure associates maintain service standards.
• Supervise, motivate, and support Opticians, Contact Lens Sales associates, and, where applicable, Receptionists.
• Coordinate promotions, advertising, visual merchandising, and store reporting with management and corporate teams.
• Assist with staffing forecasts, recruiting, selection, and retention of store employees.

Requirements

• Experience in optical sales; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication, organization, customer service, and problem-solving skills.
• Ability to analyze, create, and understand financial reports.
• Some duties may require specific licenses or credentials under applicable state laws.

Culture & Benefits

• Health and dental insurance.
• 401(k) retirement savings and flexible spending account.
• Paid time off, company holidays, and parental leave.
• Employee eyewear discount and overtime pay when applicable.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.