Document Production Associate (1st Shift, Weekends)

Location: Columbus, OH, USA; on-site for training, then remote. Schedule: Thursday-Monday, 9:00 a.m.-6:00 p.m. ET.

Salary: $16.59-$22.50 per hour, plus potential overtime, shift differential, call-in, and standby pay.

Company

Williams Lea by hirify.global provides administrative support, document production, presentation design, and marketing and communications services to legal, financial, and professional services clients worldwide.

What you will do

• Process word processing and document production requests using established procedures, standards, and formats.
• Review, edit, proofread, convert, create, and transcribe documents.
• Track assignments and coordinate intake and workflow through the full task lifecycle.
• Perform quality assurance and deliver work within contracted deadlines.
• Communicate with team members, supervisors, leads, and clients about job status and deadline concerns.
• Troubleshoot basic software and hardware issues and escalate problems when necessary.

Requirements

• High school diploma or equivalent.
• At least one year of document production experience, preferably in a legal, banking, or large corporate environment.
• Proficiency with Microsoft Word, Excel, and PowerPoint, plus strong keyboarding and typing skills.
• Strong attention to detail, organization, problem-solving, and deadline-management skills.
• Ability to handle sensitive and confidential information and work independently or collaboratively.
• Professional verbal and written communication skills and proven customer service ability.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match.
• Adoption assistance, tuition assistance, and employer or partner discounts.
• Employment offers require successful completion of a background check and drug screen.